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At Rovarelli, we are dedicated to providing you with exceptional service. Before reaching out, we invite you to browse our frequently asked questions below, where you may find an immediate answer to your query.

Availability: Monday – Friday: 09:00 – 17:00 CET We aim to respond to all inquiries within 24 hours on business days.

FREQUENTLY ASKED QUESTIONS

Yes, we offer Free Shipping on all orders. We partner with premium carriers to ensure your order arrives safely. Please allow 6–10 business days for delivery (including processing time).

We want you to be completely satisfied with your purchase. You can return or exchange any unworn item with original tags within 30 days of delivery. To initiate a return, simply contact our Client Services.

We recommend consulting the Size Guide located on each product page. As our collection features a tailored fit, we recommend choosing one size larger if you are between sizes or prefer a slightly more relaxed look.

Once your order has been dispatched (within 1-2 business days), you will receive a confirmation email with a tracking number. You can use this number on our Track & Trace page to follow your package's journey.

If you couldn't find the answer you were looking for, please send us a message. We aim to respond to all inquiries within 24 hours.

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