Privacy policy

Your privacy is a priority for Rovarelli. This policy explains how we collect, use and protect your data when you visit our store or make a purchase.

1. Data Collection

We collect the following information to ensure the proper functioning of our services:

Identification data: Your name, email address, shipping and billing address.
Payment information: Your payment details are processed directly and securely by our payment providers (Apple Pay, Google Pay, etc.). We do not store your banking details on our own servers.
Technical information: Your device type, browser and IP address. This data helps us improve your user experience and prevent fraud.

2. Use of Your Data

We use your data to:

Process your orders: purchase management, shipping and delivery tracking.
Communicate with you: answering your questions and sending updates about your orders.
Improve our services: we analyse website usage to optimise your shopping experience.

3. Cookies and Tracking

We use cookies to remember your preferences and personalise your browsing experience. You can disable cookies via your browser settings, although this may affect the functionality of certain features.

4. Sharing with Third Parties

We share certain information with trusted partners to ensure the quality of our services:

Shopify: Our e-commerce platform on which our online store runs.
Apple Pay and Google Pay: To guarantee encrypted and secure transactions.

5. Security of Your Data

The security of your data is essential. Our website uses the SSL (Secure Socket Layer) protocol to encrypt all transmitted data. Payments are processed through certified systems using advanced encryption technologies.

6. Your Rights

Under applicable regulations, you have the following rights:

Access: Request a copy of the data we hold about you.
Correction: Correct any incomplete or inaccurate information.
Deletion: Request the deletion of your personal data (subject to legal retention obligations).

To exercise these rights, please contact us at info@rovarelli.com.

7. Protection of Minors

Our website is not intended for children under the age of 13. If you believe that a minor has provided us with data without parental consent, please contact us immediately.

Privacy policy

Company Information