Terms of service
Welcome to Rovarelli. These terms and conditions apply to your use of our online store.
1. Introduction
This website is operated by Rovarelli. By visiting our website or making a purchase, you agree to these terms of service. If you do not agree to these terms, please refrain from using this website.
2. Use of the Site
You must be at least 18 years old to make purchases on this site. You are responsible for maintaining the confidentiality of your account details and password. You accept responsibility for all activities that occur under your account.
3. Products and Pricing
We make every effort to display product information as accurately as possible. However, we cannot guarantee the accuracy of descriptions, images or colour variations. Product availability is subject to change without prior notice. We reserve the right to modify prices at any time.
4. Orders and Payment
All orders are subject to acceptance and availability. Once your order has been placed, you will receive a confirmation email. This email does not, however, guarantee the shipment of your order. We accept payments via the methods listed on the website. All prices are displayed in GBP/EUR.
5. Shipping and Delivery
Shipping and delivery information can be found in our Shipping Policy, which forms an integral part of these terms.
6. Returns and Refunds
Returns are accepted within 30 days of delivery. Please refer to our Return Policy for full details on procedures.
7. Intellectual Property
All content on this site, including text, images, logos, photographs and software, is the property of Rovarelli or its licensors and is protected by copyright. Any use without our express written permission is prohibited.
8. User Content
If you submit content (reviews, comments), you grant us the non-exclusive, royalty-free and irrevocable right to use, reproduce, modify and distribute that content worldwide in any medium.
9. Prohibited Activities
You may not use this site for any unlawful purpose. You agree not to disrupt the operation of the site or the use thereof by others.
10. Limitation of Liability
To the extent permitted by law, Rovarelli shall not be liable for any direct or indirect damages arising from your use of this website.
11. Indemnification
You agree to indemnify Rovarelli against any claims or costs arising from your use of the site or your breach of these terms.
12. Applicable Law
These terms are governed by Dutch law. As a consumer residing in the United Kingdom, you also benefit from the protection afforded by the mandatory provisions of UK consumer law.
13. Changes to Terms
We reserve the right to modify these terms and conditions at any time. Changes take effect immediately upon publication on the website.
Company Information
Company Name: Rovarelli
Chamber of Commerce (KvK): 75880911
Address: Parelmoervlinder 32, 3544 DH Utrecht, Netherlands
Email: info@rovarelli.com
Phone: +44 7454 750349
Customer Service:
Monday – Friday: 09:00 – 17:00 CET
Saturday – Sunday: 10:00 – 16:00 CET
Average response time: within 24 hours